Privacy statement

1. Processing of personal data

We process your personal data solely in accordance with the General Data Protection Regulation (GDPR). This means that we handle your data with care and process it solely for legitimate purposes.

2. What data do we collect?

Outdoor Harderwijk may process the following personal data:

• First name and surname
• Address details
• Phone number
• Email address
• Payment details
• Other data you provide voluntarily (for example dietary requirements or special requests)

3. Purposes of data processing

We collect and process your data for the following purposes:

• Handling reservations and bookings
• Contacting you regarding your booking or questions
• Invoicing and administration
• Improving our services and customer experience
• Complying with legal obligations

4. How long do we keep your data?

We do not keep your data for longer than necessary for the purposes for which it was collected. This means that your data is deleted or anonymised as soon as it is no longer needed, unless there is a legal obligation to keep it for longer.

5. Security of your data

Outdoor Harderwijk takes appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. We use secure systems and encryption where necessary.

6. Sharing data with third parties

We do not share your personal data with third parties, unless this is necessary for the performance of an agreement (for example a payment provider) or to comply with legal obligations. In all cases we ensure that your data is processed carefully and securely.

7. Your rights

You have the right to:

• Access, correct or have your personal data deleted
• Object to the processing of your data
• Have your data transferred to another party
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we are not handling your data with care